We are the Experts When It Comes to Remote Support IT Services

We understand that waiting for a technician to turn up on-site isn’t always possible. That’s why we offer a fast, effective, easy-to-use, remote support solution for business and residential customers.

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Remote Support IT Services

Do you need remote tech support?

 1300 602 231
What is Remote IT Support?

This easy-to-use service that we provide will get your computer or device up and running, hassle free.
As long as your computer is able to connect to the internet, we can remotely access your system at a time that is convenient for you and assist you with repair, diagnosis and /or training.

While not every problem can be rectified remotely, we have found that many issues can be addressed without our technician having to come out to your home or business.

Remote support services:

We provide remote diagnostics, app integration and can properly set up your Microsoft 365 Business services, including email setup & configuration with Microsoft Outlook. We can further, troubleshoot solutions to resolve computer malfunctions, manage your cyber security and patch your system.

If you have any technical issues, our technicians can remotely manage all incidents so you can have complete peace of mind. We will monitor, diagnose or remotely control your devices and find the right solution for you.

How do I access remote IT support:

Our experienced technician will instruct you on how to connect to a remote session.

To enable us to connect to your computer, please click the download button below to download our remote control software. Once download is complete, please click run and install the provided software. You will need to provide us with your ID once installation is complete.

How does remote computer access work?

Remote computer access requires a reliable internet connection. You will need to download and install our software on the device that you would like us to access remotely.

Give us a call today on 1300 602 231 to speak with one of our IT Specialists.

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Enough suffering with a weak computer!

Give us a call or email us to schedule a Remote Support appointment.